Capitalising on AI and Communications
A lot of businesses continue to rely on phone and email as their main types of communication. Work conversations like these...
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Contextual Communications Gives Resellers New Opportunities
The challenge of silos and vendor lock-in is making communication more fragmented and complex. It’s a pain point sorely felt by the channel, who...
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AI, bots and contextual communication: the future of enterprise communications?
As innovations continue to evolve at a rapid pace, ITSPs are under increasing pressure to establish differentiated services, writes Rob...
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Contextual comms for customer service
Today’s comms-savvy generation expect communication to be easy, instant, efficient, rich and partly asynchronous. This has been driven by the...
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