Providing powerful, feature rich communications capability

IPCortex provides powerful, feature rich communications capability whether your requirement today is for voice telephony or for a full unified and integrated communications solution. Through an expanding set of free of charge hosted software “extensions” the capabilities of our Hosted Suite can be further extended and customised to meet specific customer requirements.

Why Hosted Solutions?

Flexibility

Scalability

Cost Reduction

Free Calls Between Sites

Security

Productivity

The secure platform for conversations that matter.

IPCortex Voice Essentials delivers end-users all the crucial voice functionality needed at a single price point, without having to configure, set prices, and install expensive add-ons as well as third-party extras.

IPCortex Hosted Suite provides business PBX and unified communications capability in a secure, resilient hosted package.  

Row3 Hosted Solutions Voice Essentials
Man On Phone Looking At Laptop

Highly secured

Voice Essentials runs on a secure, and resilient hosting architecture to ensure maximum up time for our customers.

Easy to manage

Does not require further configuring, additional pricing, installing expensive add-ons, and third party extras.

Easy upgrade to Hosted Suite

Does not lock the user to a ‘voice-only’ solution; users can upgrade to Hosted Suite.

Joined up business

Our systems make it easy to communicate with and share information and ideas with colleagues, one to one or in groups.

Exceptional customer service

The tools you need to create a consistently excellent customer service experience.

Reliable delivery with fraud protection

Hosted Suite's resilient service architecture means it is a solution you can trust.

Voice Essentials Vs. Hosted Suite

Every end users’ needs are different. Which solution is right for your customers? Compare IPCortex’s voice essentials and hosted suite solutions.

Feature Voice Essentials Hosted Suite
A line and DDI for every user interface
Free calls per user (terms apply) 120 mins 5000 mins
Intuitive configuration and management
User line opt in/out
Voicemail box for every user
E-mail and web based access to voicemails
Call management - hold, transfer, forwarding
Customisable auto attendant/IVR
Hot desking interface
Integrated phone & address book/directory generation
Flexible, multi level night mode operation
Park orbits
Music on hold
Free interoffice calls
Remote working via SIP and/or mobile twinning
HTTPS secure auto provisioning for a variety of handsets
User CSV upload
Inbound and outbound number barring
User-centric configuration model
Compatible with open SIP handsets
Compatible with mobile SIP softphone
API covering all real time call interactions with the PBX
Admin API (REST)
keevio conferencing and collaboration
Monitoring and Presence
Video chat and Instant messaging
Screen share and File share
Call recording
Call barging - listen
Call barging - whisper
Pickup groups
Flexible hunt groups
Detailed per extension call records and statistics
Support integration with 3rd party products and services
Call queues
Visual queue management with statistics (wallboard)
Access to IP Cortex developed/ supported “o the shelf” integrations including CRM Connect
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Ideal for Businesses and Organisations who

Work and operate flexibly and remotely, requiring their servers to be maintained elsewhere.
Require high levels of resiliency and external maintenance for their server.
Work in highly regulated industries and have strict data requirements.

Quality Applications from IPCortex

With every application comes hours of research, testing and development to ensure that we meet the end-users’ requirements.

IPCortex understands the way the world communicates, and we design and deploy applications to enhance the end-user’s productivity and operational efficiency.

View all applications

Frequently
Asked Questions

Hosted Suite is a cost effective OPEX solution, whereas, physical On-Premise solutions are a CAPEX solution which require significant upfront costs. With Hosted Suite if you’re customers’ needs change rapidly, there this solution is right for them. 

IPCortex’s hosted systems make it easy for end users to communicate with and share information and ideas with their colleagues, one to one or in groups.

Working on a OPEX model IPCortex’s hosted solutions are very cost effective and very flexible which allows end users to be flexible, as well as, scale easily.

Hosted Suite’s resilient service architecture means it is a solution partners and end users can trust. Together with our emphasis on fraud prevention rather than detection, you’ll be joining the thousands of end users that already rely on IPCortex every day.

Hosted telephony works via the Internet. It uses the Internet to send voice data through the local phone exchange. This gives your customers a telephony system that’s hosted in the cloud, more specifically a private cloud, meaning you can use IP handsets, mobile soft phones, or even a desktop application to make and receive calls.

What did Abingdon and Witney College say about IPCortex?

We have the freedom to use any open SIP handset, reducing our costs and protecting our investment for the future, and the system was still less than half the price of any of the serious alternatives. It’s so easy to use too – all of the team have picked it up really fast.

Lee Reszeter
Head of IT Services
Abingdon and Witney College

Read full case study