IPCortex Voice Essentials vs. Hosted Suite - A Comparison

Hosted Suite vs. Voice Essentials

Trying to decide which is the right hosted communications solution for you? Here's a useful comparison of the two, but if you need more help, just get in touch with and we'll be happy to guide you!

Voice Essentials

IPCortex Voice Essentials addresses the needs of customers who are new to hosted telephony and are not yet ready to commit to unified communications. It delivers all of the essential voice functionality needed at a single price point, eliminating the pain of configuring, pricing and installing expensive add-ons and third party extras.
Uniquely however, Voice Essentials does not lock you into a "Voice only" solution. When you are ready to take advantage of the benefits of a full unified communications solution, the entire organisation can be upgraded to IPCortex Hosted Suite with a single click.

Hosted Suite

IPCortex Hosted Suite provides full baseline business PBX and unified communications functionality in a convenient hosted package offering features that improve the way that colleagues, customers, suppliers and other stakeholders can communicate.

Hosted Suite also includes access to Keevio. Keevio extends sophisticated UC and multimedia functionality to the web browser, so you can contact anyone, on any device, from anywhere. Enjoy effortless multimedia conversations, collaboration and conferencing with colleagues and customers alike - no special software required.

The two solutions compared...

FeatureVoice EssentialsHosted Suite
A line and DDI for every useryesyes
Free calls per user (terms apply)120 mins5000 mins
Intuitive configuration and management interfaceyesyes
User line opt-in/outyesyes
Voicemail box for every useryesyes
E-main and web based access to voicemailsyesyes
Call management - hold, transfer, forwardingyesyes
Customisable auto attendantyesyes
Hot desking interfaceyesyes
Integrated phone & address book/directory generationyesyes
Flexible, multi-level night mode operationyesyes
Park orbitsyesyes
Music on holdyesyes
Free inter-office callsyesyes
Remote working via SIP and/or mobile twinningyesyes
HTTPS secure auto provisioning for a variety of handsetsyesyes
User CSV uploadyesyes
Compatible with open SIP handsetsyesyes
API covering all real time call interactions with the PBXyesyes
Admin API (REST)yesyes
No access to premium rate numbersyesyes

Keevio conferencing and collaboration:

  • web softphone
  • call management
  • Monitoring and presence
  • Video chat and instant messaging
  • Screen share and File share
Call recording yes
Call barging - listen yes
Call barging - whisper yes
Pickup groups yes
Flexible hunt groups yes
Detailed per extension call records and statistics yes
Support integration with 3rd party products and services yes
Call queues yes
Visual queue management with statistics (wallboard) yes
Access to IPCortex developed/supported "off the shelf" integrations including CRM Connect yes

Want some more help? Contact us now and we'll be happy to discuss your requirements in more detail with no obligation.

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