Zoho Phone Bridge – increase business productivity
IPCortex’s Phone Bridge integration allows for increased business productivity, with seamless data handling from phone to Zoho CRM. Identify known incoming callers with their Zoho records, allowing agents to locate their information from within Zoho CRM and provide an enhanced customer experience.
Integrate with IPCortex’s Phone Bridge. Increase customer satisfaction.
Ideal for businesses and organisations that…
Looking to increase business productivity
Wish to lean internal business processes and improve customer journeys
Receive a large volume of calls and want to increase employee efficiency
Want to deliver a more personalised customer experience
Why integrate IPCortex Phone Bridge with Zoho CRM?
Deliver a greater customer experience with seamless information transferring
Quick setup and deployment
Be up and running quickly so that the end user’s employees can increase productivity. IPCortex is focussed on delivering the best features and integrations; this includes having lean processes and actioning requests immediately.
Works on all IPCortex PBX solutions
The Zoho Phone Bridge works with all IPCortex PBX solutions, whether that is Service Provider Platform, virtual PBX, Hosted Suite and On-Premise, allowing for greater flexibility. With the ability to integrate with any platform end user requirements can be met, even when they change.
Reliable Phone Bridge integration
When looking at communications infrastructure, it is vital to be able to rely on and trust the tools and features. Every customer’s journey must be seamless and smooth, with the IPCortex Phone Bridge, you can trust that it will be a reliable addition and will increase customer satisfaction.
Access to all other IPCortex PBX features
On top of utilising the Phone Bridge, take advantage of all PBX features as standard to encourage high-level communication management. Standard PBX features such as call queues, hot desk, call reporting, call recording, inbound call routing, call spy and barge and more.
Key Features
Incoming call pop-ups:
Identify contacts when they call in, allowing for a more personalised experience. As soon as a known contact calls, their Zoho record will appear in a popup, allowing for key information to be pinpointed.
Click to Dial
With IPCortex you can call a contact in seconds with a single click, this allows you to spend more time delivering a quality service
Automatic call logging
understanding your contacts previous interactions and engagements with you is imperative to delivering a personalised experience. With the IPCortex integration, never lose a phone log again.
Contextual calling
provide a personalised experience to all known callers. The caller’s details and key insights automatically display whenever they call. Additionally, update contact details without switching screens or apps.
Want to know more about IPCortex’s Zoho Phone Bridge?
Our Account Managers are available to provide the necessary information in terms of price and technical requirements.
Speak to us today.
What IPCortex PBX solutions are available?
Being flexible and adaptable so our partners can effectively meet and exceed the needs of their customers is vital. This is why we offer multiple PBX solutions, which are:
Hosted Suited
Changing size, distributed workforce or need to keep CAPEX as low as possible? Consider Hosted Suite, developed for optimum flexibility.
On-Premises
Hardware and software solutions designed for use by organisations from small systems right
up to thousands of users.
Virtual Edition
Virtual Edition is an open standards compliant VoIP PBX platform designed to operate in a virtual environment. Fully featured, Virtual Edition deploys either on VMware or HyperV.
Service Provider Platform
Bring your own infrastructure: we provide the secure, reliable software, and the expertise to help you get it done right the first time.
What did Housing Proactive say about IPCortex?
"IPCortex has given us unparalleled control over how we integrate telephony with our own web-based applications. It means that we can have the solution we want, and our customers need. That’s why using IPCortex makes sense."
James Batchelor, Founder
Housing Proactive