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AI, bots and contextual communication: the future of enterprise communications?

As innovations continue to evolve at a rapid pace, ITSPs are under increasing pressure to establish differentiated services, writes Rob...

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Contextual comms for customer service

Today’s comms-savvy generation expect communication to be easy, instant, efficient, rich and partly asynchronous. This has been driven by the...

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AI, bots and contextual comms: the sum will be much greater than its parts

It was the ITSPA Summer Forum at the end of June and our CEO Rob Pickering joined Trefor Davies, Netaxis, Jeff Pulver, MoNage and Paul...

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Comms Trader reviews IPCortex Hosted Suite

News, reviews and analysis website Comms Trader reviews the newest product launched by IPCortex, Hosted Suite.  Comms Trader reviewed the IPCortex Hosted Suite...

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