IPCortex, the British communications software developer, announces the appointment of a new Channel Account Manager as part of the company’s expansion and to support growth of its channel strategy. Caroline Gissing has been
Comprehensive, customisable intelligent reporting tool makes it easy for resellers to deliver valuable data driven insights to hosted UC customers Provides the ultimate in flexibility for resellers and their customers, no matter the size or
A lot of businesses continue to rely on phone and email as their main types of communication. Work conversations like these have been normalised as a separate task or ‘special’ sort of interaction, which happen using a completely
Gaining deep insights into public perceptions, views and behaviour dramatically hit the headlines recently, for all the wrong reasons, making people more aware just how much information businesses keep about them. But should analysing
Updates pave the way for resellers and end users to adopt contextual communications for enhanced customer and employee experiences Updated version available for IPCortex reseller partners from April, with aggressive Keevio development plan
Delivering a positive customer experience is an important differentiator for many businesses, and AI and machine learning are now poised to transform business communications, introducing automation to make it much more effective. Many
While hosted telephony is enjoying a solid period of growth, there are two trends that, together, present resellers with a significant challenge. Firstly, the focus across most offerings today is price, with little real differentiation.
Today is International Women’s Day, and whatever your thoughts about the movement generally, it can’t be denied that there is still much work to be done in order to allow more women to discover their passion for technical and